Refund policy

Return & Refund Policy – VENFORA

Thank you for shopping with VENFORA. We want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, we offer a 15-day return policy, allowing you to request a return within 15 days of receiving your order.


Eligibility for Returns

To be eligible for a return:

  • The item must be in the same condition as when you received it

  • It must be unworn, unused, and in its original packaging

  • The return request must be made within 15 days of delivery

Items that do not meet these conditions may not qualify for a full refund.


How to Start a Return

To initiate a return, please contact us at:
**📧 **venfora3011@gmail.com

Include your order number and the reason for your return.
We will provide you with return instructions and the most convenient return location based on your country.


Damages & Incorrect Items

Please inspect your order as soon as it arrives.
If your item is defective, damaged, or incorrect, contact us immediately at venfora3011@gmail.com so we can resolve the issue quickly.


Return Shipping Costs

  • The buyer is responsible for return shipping costs

  • We recommend using a trackable shipping service or purchasing shipping insurance

  • VENFORA is not responsible for lost return shipments


Item Condition & Loss in Value

To receive a full refund, the item must be returned in its original condition.
If the item shows signs of wear, damage, or use, a partial refund may be issued based on the loss in value.


Refund Process

Once we receive and inspect your returned item:

  • If approved, your refund will be issued to the original payment method

  • Processing time depends on your bank or card provider


Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:
**📧 **venfora3011@gmail.com

We’re always happy to help 💎