Refund policy
Return & Refund Policy – VENFORA
Thank you for shopping with VENFORA. We want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, we offer a 15-day return policy, allowing you to request a return within 15 days of receiving your order.
Eligibility for Returns
To be eligible for a return:
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The item must be in the same condition as when you received it
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It must be unworn, unused, and in its original packaging
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The return request must be made within 15 days of delivery
Items that do not meet these conditions may not qualify for a full refund.
How to Start a Return
To initiate a return, please contact us at:
**📧 **venfora3011@gmail.com
Include your order number and the reason for your return.
We will provide you with return instructions and the most convenient return location based on your country.
Damages & Incorrect Items
Please inspect your order as soon as it arrives.
If your item is defective, damaged, or incorrect, contact us immediately at venfora3011@gmail.com so we can resolve the issue quickly.
Return Shipping Costs
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The buyer is responsible for return shipping costs
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We recommend using a trackable shipping service or purchasing shipping insurance
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VENFORA is not responsible for lost return shipments
Item Condition & Loss in Value
To receive a full refund, the item must be returned in its original condition.
If the item shows signs of wear, damage, or use, a partial refund may be issued based on the loss in value.
Refund Process
Once we receive and inspect your returned item:
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If approved, your refund will be issued to the original payment method
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Processing time depends on your bank or card provider
Contact Us
If you have any questions about our Return & Refund Policy, please contact us at:
**📧 **venfora3011@gmail.com
We’re always happy to help 💎