Shipping policy

Shipping Policy – VENFORA

Order Processing & Production Time

Our general production time for most solitaire rings and stud earrings is 8–10 business days.
If your piece is a custom design or includes a stone that requires special crafting or certification, please allow an additional 10–12 business days for production.

For other jewellery categories such as necklaces and bracelets, production timelines may vary.
We encourage you to contact us for specific details before placing your order.

Loose diamonds are typically finalized and ready to ship within 1 business day.


🚚 Shipping & Delivery

We offer worldwide shipping at no additional cost.

Orders are shipped via:

  • UPS, USPS, or Aramex for international deliveries

  • Blue Dart or Sequel Logistics within India

Our general delivery time is approximately 8–10 business days after dispatch.

Please note:
Your jewellery piece and its certification may be shipped separately, so you might receive them in different packages.


⏰ Total Delivery Timeline

For most jewellery orders, the total delivery time (including production and shipping) is about
18–20 business days from the date of order placement.

Custom designs or crafted-stone pieces may take longer due to extended production requirements.

Loose diamonds are delivered faster since they require minimal processing.


🛡️ Insurance & Safety

All shipments are fully insured until they reach you.

In the rare event that your parcel is lost, damaged, or tampered with before delivery,
VENFORA will take full responsibility and provide a replacement piece at no additional cost.

Please inspect your package carefully upon arrival and report any visible damage or tampering before signing for delivery.


💰 Import Fees & Refunds

While we provide free worldwide shipping, some countries may charge minor import duties or taxes.

If you are required to pay such a fee (typically not exceeding USD 40),
please contact us with proof of payment, and we will reimburse the amount.


🔍 Order Tracking

Once your order has been dispatched, you will receive a tracking number via email.
You can follow your shipment’s progress online until it is safely delivered to you.


⚠️ Important Notes

Delivery timelines are estimates and may vary by 2–3 days due to:

  • Customs clearance

  • Regional delays

  • Holidays

We appreciate your understanding and patience in such cases.


📩 Contact Us

For any shipping-related questions:
Email: venfora3011@gmail.com
Website: venfora.com